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Version of document from 2006-03-22 to 2009-02-11:

Complaint Information (Foreign Insurance Companies) Regulations

SOR/2001-372

INSURANCE COMPANIES ACT

Registration 2001-10-04

Complaint Information (Foreign Insurance Companies) Regulations

P.C. 2001-1743  2001-10-04

Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 1021Footnote a of the Insurance Companies ActFootnote b, hereby makes the annexed Complaint Information (Foreign Insurance Companies) Regulations.

Provision of Information

Marginal note:Information to be provided

  •  (1) For the purposes of subsection 605(1) of the Insurance Companies Act, the information to be provided is that complaints must be communicated in writing to:

    Financial Consumer Agency of Canada

    6th Floor, Enterprise Building

    427 Laurier Ave. West

    Ottawa, Ontario

    K1R 1B9

  • Marginal note:Manner of providing information

    (2) The information referred to in subsection (1) shall be provided by the foreign company by means of

    • (a) a separate written statement; or

    • (b) a statement in a brochure, statement of account or written statement that contains other information that is required, under the Insurance Companies Act, to be disclosed in respect of an arrangement referred to in subsection 601(3) of that Act, a payment, credit or charge card referred to in subsection 601(2) of that Act, the cost of borrowing, or any other obligation of the foreign company under a consumer provision.

Repeal

Marginal note:Repeal

 The Complaint Information (Foreign Insurance Companies) RegulationsFootnote 1 are repealed.

Coming into Force

Marginal note:Coming into force

 These Regulations come into force on the day on which section 605 of the Insurance Companies Act, as enacted by subsection 444(1) of the Financial Consumer Agency of Canada Act, chapter 9 of the Statutes of Canada, 2001, comes into force.


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