Complaint Information (Banks) Regulations
SOR/2001-371
Registration 2001-10-04
Complaint Information (Banks) Regulations
P.C. 2001-1742 2001-10-04
Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 978Footnote a of the Bank ActFootnote b, hereby makes the annexed Complaint Information (Banks) Regulations.
Return to footnote aS.C. 2001, c. 9, s. 183
Return to footnote bS.C. 1991, c. 46
Provision of Information
Marginal note:Information to be provided
1 For the purposes of subsections 455(4) and 456(1) of the Bank Act, the prescribed information is that the person may contact the Agency
(a) at its office at 427 Laurier Ave. West, 6th Floor, Ottawa, Ontario K1R 1B9; or
(b) through its website at www.fcac-acfc.gc.ca.
- SOR/2009-60, s. 1
Marginal note:Manner of providing information
2 For the purposes of subsection 456(1) of the Bank Act, the prescribed manner of providing the information referred to in section 1 is by providing it
(a) in a brochure, statement of account or written statement that contains other information that is required, under that Act, to be disclosed in respect of an arrangement referred to in subsection 452(3) of that Act, a payment, credit or charge card, the cost of borrowing or any other obligation of the bank under a consumer provision; or
(b) in a separate document.
- SOR/2009-60, s. 1
3 [Repealed, SOR/2009-60, s. 1]
- Date modified: