Complaint Information (Authorized Foreign Banks) Regulations
SOR/2001-370
Registration 2001-10-04
Complaint Information (Authorized Foreign Banks) Regulations
P.C. 2001-1741 2001-10-04
Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 978Footnote a of the Bank ActFootnote b, hereby makes the annexed Complaint Information (Authorized Foreign Banks) Regulations.
Return to footnote aS.C. 2001, c. 9, s. 183
Return to footnote bS.C. 1991, c. 46
Provision of Information
Marginal note:Information to be provided
1 (1) For the purposes of subsection 574(1) of the Bank Act, the information to be provided is that complaints must be communicated in writing to:
Financial Consumer Agency of Canada
6th Floor, Enterprise Building
427 Laurier Ave. West
Ottawa, Ontario
K1R 1B9
Marginal note:Manner of providing information
(2) The information referred to in subsection (1) shall be provided by the authorized foreign bank by means of
(a) a separate written statement; or
(b) a statement in a brochure, statement of account or written statement that contains other information that is required, under the Bank Act, to be disclosed in respect of an arrangement referred to in subsection 570(3) of that Act, a payment, credit or charge card, the cost of borrowing, or any other obligation of the bank under a consumer provision.
Repeal
Marginal note:Repeal
2 The Complaint Information (Authorized Foreign Banks) RegulationsFootnote 1 are repealed.
Return to footnote 1SOR/99-274
Coming into Force
Marginal note:Coming into force
Footnote *3. These Regulations come into force on the day on which section 574 of the Bank Act, as enacted by subsection 157(1) of the Financial Consumer Agency of Canada Act, chapter 9 of the Statutes of Canada, 2001, comes into force.
Return to footnote *[Note: Regulations in force October 24, 2001, see SI/2001-102.]
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