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Official Languages Act

Version of section 36 from 2002-12-31 to 2023-06-19:


Marginal note:Minimum duties in relation to prescribed regions

  •  (1) Every federal institution has the duty, within the National Capital Region and in any part or region of Canada, or in any place outside Canada, that is prescribed for the purpose of paragraph 35(1)(a), to

    • (a) make available in both official languages to officers and employees of the institution

      • (i) services that are provided to officers and employees, including services that are provided to them as individuals and services that are centrally provided by the institution to support them in the performance of their duties, and

      • (ii) regularly and widely used work instruments produced by or on behalf of that or any other federal institution;

    • (b) ensure that regularly and widely used automated systems for the processing and communication of data acquired or produced by the institution on or after January 1, 1991 can be used in either official language; and

    • (c) ensure that,

      • (i) where it is appropriate or necessary in order to create a work environment that is conducive to the effective use of both official languages, supervisors are able to communicate in both official languages with officers and employees of the institution in carrying out their supervisory responsibility, and

      • (ii) any management group that is responsible for the general direction of the institution as a whole has the capacity to function in both official languages.

  • Marginal note:Additional duties in prescribed regions

    (2) Every federal institution has the duty to ensure that, within the National Capital Region and in any part or region of Canada, or in any place outside Canada, that is prescribed for the purpose of paragraph 35(1)(a), such measures are taken in addition to those required under subsection (1) as can reasonably be taken to establish and maintain work environments of the institution that are conducive to the effective use of both official languages and accommodate the use of either official language by its officers and employees.


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